Frequently Asked Questions

All you have to do is hit "Register" from the home page. Enter your basic information details and verify the number or email id. After this, you can start playing and get your welcome bonuses as well!

No worry. Open the login page & click on the "Forgot Password". You will get a reset link on your e-mail or an OTP to your Phone number. Use that to generate a password in minutes.

BG678 Game is on our website. Just look for the button called Download App. It provides you with the updated version so that you can have a smooth game.

Yes, BG678 Game app is totally safe. Strong security protects your data. Please download it only from our official site for your safety.

Through UPI, Net Banking, Credit Cards/Debit Cards, E-wallets. Fully secure so your deposits are quick and secure.

Withdrawals are handled within a time frame of 15 – 30 minutes. And sometimes it can take 2 hours at most. We always send out your winnings as fast as we can.

The exact amount can be checked in the cashier section. We keep it low because we want everyone to play.

Make sure your bank details are right. If the problem persists, contact support using your transaction ID.

Your welcome bonus is credited when you make a deposit for the first time. See the promotions page to see if any bonus codes or rules apply in order to unlock your entire bonus.

In order for the games to not get stale and to be fair, there are new additions on a regular basis.

Yes, your data is absolutely safe. We have very strict privacy policies in place, and we use advanced encryption. We never share your info without your consent.

This likely happens if you did not allow "Install from Unknown Sources" or you are using an old phone. Make sure that you have enough storage space as these will require some room, and check your settings.

Just contact our support team. They will check who you are and change your e-mail for you.

Our games rely on RNG technology which is random and fair outcomes. All our games are tested by independent testing agencies on a regular basis to guarantee absolute fairness.

First, restart the app. If the bug is persisting, clear your cache or app reinstall. You can also report it to our support team for more speedy assistance.

In your profile, look for "Responsible Gaming." The goal is to keep your spending from getting out of control, so you can establish daily, weekly or monthly limits.

We require ID proof (KYC) in order to keep your account secure and also as part of compliance procedures. This will assist us in averting fraud and safeguarding your funds at all times.

Yes, you can log in from different devices. Indeed, but you won't also be able to log into two devices at once. Just logout from shared devices for safety purpose.

Wagering means that you have to wager an amount before being able to withdraw bonus money. This number is well visible in the bonus T&C.

A new update can be given as a notification. Go to our website, come up with the newest release and download it out. Each update comes with fresh new features and is more secure.

Internet problems arise from your own network. Try toggling Wi-Fi and mobile data. In case it still occurs, check our server status or contact support.

No, hidden bonus fees will not be charged on BG678 Game. But your own bank may have different fees. We don't keep anything hazy for you to pay through your nose.

Use referral link. You get a reward when they sign up and make their first deposit. Current rewards and terms can be found by checking the "Promotions" page.

Visit the Wallet or Account section. There you also see all your deposits, withdrawals and bonuses. This lets you keep an eye on your money.

For a breather, navigate "Responsible Gaming" then set a cooling-off period. If you wish to delete your account permanently and close it, reach out to our support team.